Refund & Returns Policy

This policy covers items you buy FROM Dapper Bricks, in our Mt Pleasant store or by mail order once online ordering is available. It does not cover offers we make to buy, sell, or trade YOUR bricks; those are agreed to and settled at the time of the transaction and are final once paid out.

Overview

You have 14 days from the date you receive or pick up an item to request a return or exchange. Because so much of our inventory is used and one-of-a-kind (loose bulk bricks, opened sets, individual minifigs), we ask that you check your order carefully when you get it and reach out right away if something isn’t right.

What Can Be Returned

• New, sealed sets can be returned if the box is still sealed and unopened, in the same condition you received it.
• Used sets, minifigs, and individual pieces can be returned if they’re still complete and in the same condition you received them, for example, all the pieces or accessories we listed are still there.
• Damaged, incorrect, or misdescribed items can always be returned or exchanged, no matter the condition, and we’ll cover the return shipping.

What Can’t Be Returned

• Bulk brick lots sold by weight or bin (loose bricks, “grab bags,” clearance bins). Once a lot leaves the store or ships, we can’t verify it comes back the way it left, so these sales are final unless the lot arrives damaged or significantly different from how it was described.
• Gift cards.
• Sets or lots built, taken apart and remixed, or missing pieces that were complete when you received them.
• Items returned more than 14 days after delivery or pickup.

A returned item that isn’t in the condition it was sold in (missing pieces, added wear, non-original box for a “sealed” return) may be refused or only partially refunded to reflect the difference.

How to Start a Return

Email info@dapperbricks.com or call +1 (319) 671-4682 with your order number or receipt and what’s wrong. For in-store purchases, you’re welcome to just bring the item and your receipt back to the shop at 116 North Main St, Mt Pleasant, IA. For mail orders, we’ll confirm the item is eligible and send you a return address; please don’t ship anything back before we’ve confirmed it.